CLIENTS

IN THE PRESS

  • DARIO D'INGEO, GLOBAL RETAIL SUPERVISOR @ KIKO MILANO

    “Online searches affect 90% of in-shop purchases: therefore, the Google My Business tool becomes a vital asset for a retailing body such as ours. The management of information and the use of the platform as an additional communication touchpoint are bringing in very good results and contributing towards the drive-to-store. It should also be mentioned that managing reviews vital: 70% of consumers read the reviews before buying any given product and are available to change their purchasing habits if the other users provide positive feedbacks.”

  • STEFANO BONACINI PRESIDENT GAUDI TRADE

    "Our final customer buys everywhere: online, in direct and wholesale stores. Giving him/her complete information about our channels is not just a duty, but also an opportunity. Our distribution is about all wholesale and for this reason, it represents a strategic player for us. With RetailTune we have come up with a plan which enhances an omnichannel perspective."

  • PIETRO NEGRA PRESIDENT AT PINKO

    "From the beginning, evolution and progress have always been our goals. The dialogue and the listening of the market and the reality around us are what lead us to keep evolving and adapting. At the same time, our aim is always to give importance to the clients and for this reason, we want to reach them wherever they are. Our collaboration with RetailTune allows us to offer personalized services apart from the touchpoint, keeping our own identity - PINKO"

  • SIMONA PORTIGLIOTTI, MARKETING, COM CSR & INNOVATION DIRECTOR @ CEETRUS NHOOD

    "“A prompt and accurate reply to users' reviews is beneficial, both in terms of search engine positioning, with a consequent increase in the searches by discovery, and, most of all, in caring for and retaing customers. Good results came quickly in this case as well. During the first quarter (the January-March period) of 2021, taking our 12 shopping centers into account, 92% of the recorded reviews were positive, thus highlighting the good feelings of customers and their loyalty."

  • ANDREA LISO, CEO @ M-DIS

    "With a 35% year-on year growth for the services connected to e-commerce, communicating more promptly with users, making all the information concerning newsstands as points (such as the opening times, the address, the active services, the available promotions and the like) available on the more famous social platforms and according to the standards the technologies has made common nowadays becomes a strategic goal for Primaedicola."

  • TOMASO BARTESAGHI, E-COMMERCE DIRECTOR @ DF SPORT SPECIALIST

    “RetailTune and GORE-TEX allowed us to enhance our B2B strategy by adopting an omnichannel approach. We are aware of the fact that our consumers gather information before they access our points of sale and being able to provide them with clear and punctual information on our products and points of sale is doubtlessly the best service we can provide to our customers. We opened a new path and we will surely follow through. The numbers tell us that we are on the right track: we had more than 4.000 calls and more than 5.000 requests for directions reached our 12 points of sale during the first 10 days.”

  • ALESSANDRO BIASOTTO CEO AT NYKY

    "Oofwear has begun since one year its collaboration with RetailTune. This leads us to be more efficiently present in different digital touchpoints in order to increase the traffic in store and to offer a more and more complete service to the customer who nowadays is omnichannel. We also think about the type of our customer: international, young, fashion and absolutely omnichannel. We have therefore also carried out a local digital marketing strategy to communicate in a coherent way for the buy of our products. We are able to geolocate the user who reaches the product page, giving him/her information about the nearest store. In this way, not only we make the customer experience, more complete, but also we do protect our dealer."

  • FABRIZIO ASCOLI CEO AT NASHI ARGAN

    “The sensorial experience connected with purchasing products is essential for our vision, therefore we have chosen an exclusive sales policy, to be implemented through specialized channels, from our own stores to the retail salons. The drive to store activities become therefore essential: providing the customers looking for our products with the information on where to find them is fundamental. This is why we have started our cooperation with RetailTune. This company helped us create a store locator able to respond to our need to communicate a significantly varied distribution and in managing the online contact points with the final consumers. We have been cooperating with them since a year ago and we are very happy about that."

  • DARIO D'INGEO, GLOBAL RETAIL SUPERVISOR @ KIKO MILANO

    “Online searches affect 90% of in-shop purchases: therefore, the Google My Business tool becomes a vital asset for a retailing body such as ours. The management of information and the use of the platform as an additional communication touchpoint are bringing in very good results and contributing towards the drive-to-store. It should also be mentioned that managing reviews vital: 70% of consumers read the reviews before buying any given product and are available to change their purchasing habits if the other users provide positive feedbacks.”